Database Management Services
Professional Management
Proactive Maintenance
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Critical database patches applied
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Error log file clean-up
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Corruption scan and repair
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Invalid object scan and repair
Security Protocols
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Protection points managed
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Access vulnerabilities mitigated
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User account management
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Best-in-class Foglight proactive monitoring
Backup Safeguards
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Best practice solutions for risk control
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Procedures constantly validated and maintained
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Errors immediately checked and mitigated
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Best-in-class Foglight proactive monitoring
Optimal Performance
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Tuning best practices applied
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Optimal parameter settings applied
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Bottlenecks and contention mitigated FAST
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Indexing optimized and fragmentation minimized
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Best-in-class Foglight proactive monitoring
Availability Maximized
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Clusters configured and optimized
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Data replication configured and optimized
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Redundant failover options
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Best-in-class Foglight proactive monitoring
FAST Issue Resolution
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24/7/365 Professional Support
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Best practice processes and procedures
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Proactive issue management
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Quick issue detection and diagnosis
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Open communication and transparency
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Best-in-class Foglight proactive monitoring
Scalability & Capacity Managed
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Space management administered
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Planning and impact analysis
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Historical metrics growth analysis
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Best-in-class Foglight proactive monitoring
Industry Expertise
Professionally Managed Services
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Knowledgeable remote professionals that work 24/7/365 especially for you!
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Over 20 years of proven service excellence
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Efficient and effective processes
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Effective communication
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Highest levels of accountability
Certified DBA Experts Deliver Results
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A primary and secondary DBA expert assigned to each client
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Over 20 years of industry expertise
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Delivers industry best practices
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Well-educated on technology stacks and intricacies
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Expertise on your data landscape and well-versed in your specific needs and requirements
24/7/365 Professional Service Center
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Includes Tier 1, Tier 2, Tier 3, end-to-end service
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Rapid acknowledgement and advancement actions
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Quick escalation processes
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Well defined, structured severity categories
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Effective communication and alert procedures
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Highest level of accountability
Reliable & Trusted Processes
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Service Level Management (SLM)
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Best practices utilized & consistently updated
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Well-defined process efficiencies applied
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Well defined, structured severity categories
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Ongoing Industry collaboration & training
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Efficient Internal communication plans
Best-In-Class Monitoring
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Strong partnership with industry leader Quest Foglight
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Expert DBA oversight of Foglight monitoring tools
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Deep and integrated database visibility
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Critical database metrics review
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Detailed reporting
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Clear visibility of data
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ubstantial accountability
Increased Benefits
Reduced Costs & Improved Performance
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Excellent ROI
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Increased performance
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Increased productivity
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Increased revenues
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Increased efficiencies
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Increased security
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Reduced expenditures
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Reduced downtime
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Reduced revenue losses
A Trusted Partner, offers Piece of Mind
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Over 20 years of DBA service excellence
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Trusted extension of your IT services
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Always covered with proactive 24/7 monitoring
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Guaranteed highest level results
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Customer satisfaction pledge – “PAC” True and trusted Partnership you can count on! Transparency & Accountability you can trust! Knowledgeable Communication you can rely on!
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